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1. Collecte des données
1.1.Candidature
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1.2.Paiement et commande d’un kit
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1.3.Livraisons
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2. Publicité
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3. Cookies
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4. Informa%ons sur vos services
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5. U%lisa%on de vos données
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8. Sécurité
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9. Vos droits
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10. Nos coordonnées
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